Technology

The problem

Communities are losing chances to connect with the 200,000 veterans that separate yearly due redundant intake processes
Once they veterans leave the military, identifying them is a challenge
Bureaucratic barriers and repetitive intakes can make accessing services inconvenient, frustrating, or even deterrent

Build a secure mobile app to streamline intake processes across communities
Communities have an opportunity to improve their ability to be there for veterans in those times: common intake.
Currently, intake forms vary based on the intended service, but there’s a lot of common information captured.
A secure application for common intake has a number of benefits to both veteran and provider.

Addresses community’s challenge in identifying veterans by providing single point of intake
Improved access to services for veterans
Improved outcomes driven by early, accurate referrals and accelerated service planning
Increased veteran connection with appropriate resources has positive impact on health, housing status, employment, and community involvement
Time and cost savings for outreach; providers able to focus on most hard-to-reach populations

The app will be piloted in sites representative of suburban, urban, and rural American communities
While resources can be tailored locally, the platform can be scaled nationally and implemented in communities across the country

Mobile access is increasingly crucial for veterans who want to research and initiate services
92% of Americans ages 18-49 use a smartphone
Only 45% of lower-income households have broadband internet access
Only 58% of rural households have broadband